Lemonade is the only completely digital provider in the pet insurance industry, offering customizable accident and illness coverage with an easy-to-use mobile app. Based out of New York, the company uses artificial intelligence to provide easy enrollment, claims processing and customer service. And by automating its underwriting operations, Lemonade can cut down on company costs to market some of the lowest monthly premiums industry-wide.
Lemonade offers one pet insurance plan that covers a range of pet-related accidents, illnesses, hereditary conditions and chronic conditions. The company covers veterinary services that include:
- Diagnostics like blood tests, lab work and urinalysis
- X-rays, ultrasounds, CT scans and MRIs
- Emergency care, surgery and hospitalization
- Outpatient and specialty care
- Prescription medications
You can further personalize your policy by choosing from the following options:
- Annual coverage limit: $5,000, $10,000, $20,000, $50,000 or $100,000
- Annual deductible: $100, $250 or $500
- Reimbursement rate: 70%, 80% or 90%
For more robust coverage, you can add preventative care coverage to your pet insurance plan. Lemonade offers two wellness plan options for adult animals and one specifically for puppies and kittens. These routine care riders cover routine care like annual wellness exams, vaccinations, parasite tests, and for younger pets, microchipping and spay or neuter surgeries.
However, Lemonade is only available in certain states and Washington, D.C.
Lemonade Coverage Exclusions
Lemonade excludes pet medical expenses related to the following:
- Pre-existing conditions
- Dental illness care
- Illnesses or injuries arising from intentional abuse or gross negligence
- Cosmetic procedures (grooming, nail trimming, etc.)
- Internal and external parasite prevention
- Prescription food
- Behavioral therapy or obedience training
- Breeding and pregnancy-related care
- Cremation and burial
Lemonade extends waiting periods of two days for accidents and 14 days for illnesses. The company will not cover orthopedic conditions like hip dysplasia or cruciate ligament injuries for six months.